Refund and Returns Policy

Frazer will accept returns up to 180 days after shipment. No restocking fee will be charged if the item is returned within 90 days of the original invoice date. All returns should be shipped back freight prepaid and require prior approval with a “Returns Material Authorization” (RMA) clearly displayed on the exterior of the shipping package. 

A credit will be issued towards the customer’s account within approximately 7 business days of receipt of the item. If returned after 90 days of the original invoice date a 15% restocking fee will be applied.

Frazer Ltd reserves the right to accept returned items at its sole discretion based upon the condition of the item to be placed back into stock.